Compliance/Privacy
ExamWritePad is fully compliant with the requirements set out by the bodies listed below and meets all criteria required to submit a successful examination entry.
JCQ (Joint Council for Qualifications)
Instructions for conducting exams (ICE)
Access Arrangements – section 14.20 – Word processors (computers, laptops and tablets)
CAIE (Cambridge Assessment International Education)
Cambridge Handbook, Regulations and guidance for administering Cambridge International exams
Preparation – section 1.3.5.15 (Word Processor)
https://www.cambridgeinternational.org/Images/700835-cambridge-handbook-2024.pdf
GDPR Compliance/Privacy Notice
This Privacy Notice explains how ExamWritePad Limited (“we” or “us”) collects, uses, and shares your personal data when you use ExamWritePad (the “Software”) or examwritepad.com (the “Website”).
Data Controller
The data controller responsible for the processing of your personal data is ExamWritePad Limited, with a registered postal address available in the footer of this website.
Data Collected and Purpose
When you use the “Software” (trial version only), we collect your IP address(es) solely for the purpose of licensing the Software to you. Your IP address(es) is necessary to validate the license key and prevent unauthorized use of the Software.
When you purchase a subscription package we collect your school name, school address and a point of contact by name and email address. The data collection is done during the checkout process or via manual purchase orders submitted to us via email. All these details are supplied by you and nothing is automatically captured.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Store/Shop/Checkout
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of basket contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address(es), phone number and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
If you request a password reset, your IP address will be included in the reset email.
Who on our team has access
Only administrators within our team have access to the information you provide us. Order information like what was purchased, when it was purchased and where it should be sent, and customer information like your name, email address, and billing and shipping information. Our team have access to this information to help fulfil orders, process refunds and support you.
Lawful Basis
The processing of your personal data is necessary to perform a contract to which you are a party (i.e. the license agreement).
Data Sharing
We do not share all your personal data with third parties unless required by law.
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Stripe Privacy Policy for more details.
The only time we may allow a third party to contact you is for the purposes of improving our customers services where we will deploy customer satisfaction surveys so that we can keep up the commitment of providing a great experience through the website, buying process and support (pre-sales and post). This will fall under the category of “lawful basis under contract”. If you wish not to be part, you have the right to object to this type of processing being carried out.
Data Retention
We will retain your collected data for as long as necessary to ensure compliance with the license agreement and required by law for accounting purposes.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your Rights
You have the right to access, rectify, erase, and restrict the processing of your personal data. You also have the right to object to the processing of your personal data and the right to data portability. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you wish to exercise any of these rights, please get in touch with us at [email protected] or make a request via the online form Click Here.
You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your rights under applicable data protection laws. .
Contact Us
If you have any questions or concerns about our processing of your personal data, please contact us at [email protected]
Additional Information…
ExamWritePad does not collect and store any data (telemetry or any other) from the computer it resides on. The device/computer holds the candidate’s work for backup/restoration purposes in the event of a system malfunction or power failure. Anything that ExamWritePad saves/exports may contain the candidate’s name, candidate number, centre name and number. This information is used for the sole purpose to be displayed on a printed version of the candidate’s exam answers and coversheet.
If a candidate saves their work to a location on the computer, it is their responsibility to delete it and empty the recycle bin, ExamWritePad accepts no responsibility for issues that arise from this situation.
It is the responsibility of a member of the I.T team to remove all backup files that may reside on the computer, as access to these backup locations may not be visible for the candidate to remove themselves. This ultimately depends on any policies used on the computer for restrictive purposes.
All data stored within this website is stored on UK servers based in Digital Space’s datacentre in Newark-on-Trent.